Highlights
- Very organized and detail-oriented, able to manage wide range of tasks under pressure with exceptional time management skills.
- Demonstrated leadership and communication skills in facilitating ongoing tasks and projects with stakeholders and team members.
- Strong problem solving and critical thinking skills in case analyzing and report writing.
- A fast learner that always enjoy learning new knowledge and skills.
Education
First Class Honours Bachelor of Business Administration, Simon Fraser University
Management Information System and Management Science
2006 – 2010
- Summit Entrance Scholarship
- Dean’s Honour Roll
Work Experience
Research Assistant
Simon Fraser University
August 2010 – Present
- Assisted research projects in technology and information management field.
- Conducted feasibility analysis reports and massive data collection.
Teaching Assistant
Simon Fraser University
January 2010 – December 2010
- Courses: Information Systems in Business and Business Process Analysis.
- Demonstrated strong knowledge in gathering business requirements, constructing use cases, data flow diagrams and entity relationship diagrams.
- Created course material for teaching tutorials and communicating with other team members.
- Provided feedback to assist the students in the learning process.
Tax Professional
H & R Block
2007 – 2010
- Prepared hundreds of tax returns for individuals and small businesses with different tax situation.
- Communicated effectively to assist the clients in achieving maximum benefits and customer satisfaction.
Questionnaire Unit Assistant
Statistics Canada
May 2006 – August 2006
- Sorted, filed and quality controlled each Census form before transferred to Ottawa.
- Reduced at least 50% of the time in recording missing forms by developing a new method for this process.
Manager
Anji Trade
2004 –2006
- Created customer database and re-organized office material for easy access of information.
- Able to prioritize a wide range of administrative duties.
- Designed flyers and brochures for a variety of products and services as advertisement.
School Projects
Cardless Solution
New Venture Planning Course
Fall 2010
- Complete business plan for a new venture.
- Defined concept, conducted market researches, feasibility studies, provided financial plans and operation strategies.
Sustainable Growth Project
Project Management Course
Summer 2010
- Coordinated entire project with detailed documentation.
- Created work breakdown structure, network diagram, communication plan, risk register etc.
WestFair Food Ltd.
Management Decision Making Course
Spring 2010
- Simulated business process flow with Arena simulation software.
- Analyzed each process and provided reports to assist labour reallocation and improve overall efficiency.
BC Hydro
Managing IT for Business Value Course
Spring 2010
- Provided recommendations to SAP implementation with case studies and researches.
Skills
- Windows and Mac OS
- Microsoft Office Suite (Word, Excel, Powerpoint, Access, Outlook, Visio, Project)
- Adobe Creative Suite (Photoshop, InDesign, Dreamweaver, Illustrator, Acrobat)
- HTML, CSS, Visual Basic, Python, SQL
- QuickBooks
- ProFile Tax Software
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